IPHONE BILL

340 comments

I finally got my first bill from AT&T in a cardboard box containing 300 pages of it. Apparently, they give you a detailed transaction of every text message sent and received. Completely unnecessary.

Sign up for e-billing! Stop the madness!

[ repost? ]

340 thoughts on “IPHONE BILL

  1. There has been a shortage of trees in colorado coming down. And now we know then ended up on Justine’s phone bill. Don’t save a tree SAVE A PLANET use the E Bill

  2. I can’t believe that. I hate phone bills in general, they always give you too much of useless information, and never enough of clear and understandable information. Good call on suggesting to use e-billing!

  3. That really is insane. Surely not good for the environment either – I hope thats recycled paper.
    I get my internet usage itemised, but atleast thats just a total for the day. Never more than 31 lines. You shouldn’t have to sign up for that, it shouldn’t even happen.
    Maybe all you unhappy AT&T customers should send them back and tell them to change their ways. Fight back!

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  5. That is the biggest waste of paper I can ever imagine, just think of the amount of paper they must have used in total for all of the AT&T iPhone users!!! ACK!!!!

    Charlie -

  6. I signed up for e-billing the moment I signed up for the AT&T service, just as a default. I try to do everything electronically, not only to save paper, but also because I’m a pack-rat. This helps me keep my place clean! :D

  7. It is really cool that the place you are at has power plugs right next to the table. Now you don’t have to climb under anything when your notebook needs a little power.

  8. When we first enrolled with T-Mobiles unlimited text messaging, our bill came in a box over $5 in postage. I cannot remember how many pages. Immediately went to website to switch to ebill.

  9. I’ve seen a couple of these suprisingly long bills. I came across some with 100 pages but your 300…. How much do you use it? :D e-billing all the way!

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  11. WTF. LOL. I signed up for electronic billing right away, and online mine is only a few pages. Your usage must be absolutely insane. Heh.

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  13. You know, SOMEBODY had to be the one to take that phone bill and stick it in a box instead of an envelope, don’t you think that they would have been smart enough to complain to somebody?

  14. I’m with VWZ, and luckily my bill is 3 pages.. I have a rolled up total of my SMS messages.. Granted, I had over 2200 on my last bill.. I’m really glad it’s not mailed to me in a box..

  15. Ouch! I haven’t received my bill yet, but given the activity I’ve been putting on that little brick, expect I’m going to need a bigger mail slot to accommodate it. Headed to sign up for e-billing ASAP… thx for the warning (scare)!

  16. Wow.. Didn’t know that they itemitzed everything!

    I should find out if our weekend MCO / audio operator has e-billing or still gets a paper bill. He’s on that thing all the time.

    -A

  17. 10:43 mardymcfly: she should of said ” and i don’t love you ” at the end of her new vid about her phone bill

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  25. asumarooooooooooooooooooooooeeee que tal facturon.. chizzzzz
    what a bill !!!!… apple is supposed to be for the planet isnt?.. que desperdicio

    El Gran RacuRock

  26. LOL I laughed out loud many a time. What did it for me was the sweetly recognizable music. Funny. -MattJhsn PS: What’s with the dorks at AT&T anyway?

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  29. *proud to be a Canadian who is unable to buy iPhone, thus resulting in the continued ownership of a crappy old phone, which as it turns out is not so tragic because my Fido phone bill is only 3 pages*

    thanks. i feel much better now.

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  35. Sadly its federal law that mobile phone bills be itemized that way. They don’t just itemize your text messaging, they also itemize your internet usage and call logs as well. When i got my first t-mobile bill i said the same thing, wtf is this and promptly changed to e-statements.

  36. Or: maybe you should put the damned phone down once in a while?

    How many text messages was that? One every five minutes, 24 hours per day, 7 days per week?

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  43. All you are just jealous and hate because you cant afford the iphone. if you were in her place you would do the same thing. I am and I do. I got 125 pages. :) So before you complain you go and live a day in our shoes

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  45. Trees are cut down to build houses. The amount of trees cut to make paper is minimal, because timber is worth too much money to cut down a tree to make into paper products. Trees are cut to make homes, the scrap is than used to make paper. Also on a side note, recycled paper uses massive amounts of chemicals like bleach to make your toliet paper white. So buy more gray and brown paper products.

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  50. What a waste of paper. Can’t the modeling agencies contact you via email to inquire about your availability for photo shoots? I only assume they are modeling agencies because you are drop dead gorgeous! ;) Nice to know that beautiful models have concern for the environment as well.

  51. As others have said…is it AT&T’s fault for sending a 300 page phone bill, or your fault for generating that level of usage within a single billing cycle.

    I know of corporate plans with 10 phones that don’t generate bills that big…

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  56. MAN what a waste! So Sad!
    I had to watch the video twice though was too mesmorized by your eyes the first time ;)

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  61. What the hell is she doing to get a 300 page bill? she must be on that thing none stop. We get itemised bills like this in the UK and I am a heavy user, but never had more than a 9 page bill.

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  64. The huge phone bill isn’t her fault, guys. Apparently the bill contains a summary of every byte of data sent and received through the phone even though the data plan is flat rate.

    AT&T obviously didn’t realize how much people would use the phone for data, since otherwise they would have fixed it before launch.

    These bills do answer the question of whether the iPhone will launch an unprecedented flood of data use. Clearly the answer is yes, since Blackberries and Treos don’t seem to have inspired similar bills even through AT&T.

    D

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  66. if you have teenagers like this girl on AT&T, and u want to know what theyve been up too, its great! Nice’n detailed.

  67. Hi Justine,

    Great video.

    I’m getting an iPhone on Wednesday. I won one from BostonNOW.com. I know, crazy. I’ll make sure to choose e-billing.

    Now what I want to know is how I’m going to be able to get full res versions of photos up to flickr. I’ve read that when you email them in they get resized.

    On my Nokia N95 there’s an inbuilt application that allows you to post directly to flickr over WiFi. Does the iPhone have anyting like that yet…?

    Thanks!
    –Steve

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  69. Wow, you know its bad when the phone company has boxes for thier bills. They should make e-billing default. Way to go AT&T.

    Whatever happened to the paper reduction act of 1964, or was that just for inner-office paper? Who knows. Thanks for sheedin light on that AT&T down fall.

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  77. Shame it didn’t mention the actual amount of the bill and or what she was doing to rack up such an obscene bill (unless there was a mistake in the billing). For all the tree hungers, you can plant new trees other wise we would have run out of them by now.

    I give it a 9 out of 10 for its iSensationalizing. It had a decent time laps and creativity.

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  84. Just had to ask, girl how much do u seriously text msg?!? haha and im def ahead of the most of the pack opting with the ebill.

    p.s. did u notice ur email vid made it on the engadet.com mobile section site? pretty cool haha.

    bye bye everybody!

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  92. Pretty crazy, you would think common sense would be authorized at AT&T. So why was the bill so high, is that normal when you have an iPhone, or were there overages? Just checking to decide whether to get one.

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  96. Man! Can’t they just say something like “You owe us $XX, please pay them” ?? :)
    Detailed phonebills should be sent upon request, not by default.

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  98. No reason for this. I was writing electronic billing systems for phone companies in the 90′s – and Steve should know better, too, than to let AT&T default to paper.

  99. That’s great news. Where I live, farming pines for paper is big business that keeps our economy growing. Thanks AT&T!

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  102. No reason for this. I was writing electronic billing systems for phone companies in the 90???s – and Steve should know better, too, than to let AT&T default to paper.???/ lol,,,,

    Steven jobs know’s nothing, he is a pin on a sandy beach, he is taking all you Iphoners for a ride him and AT&T, wake up and smell the coffee if you have an Icoffee maker and IAlarm clock,,

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  109. i totally agree with e-billing i do it myself for all my bills that are capable of it, BUT what about the people who can’t do it? there are people out there who hate computers (my mom!, and not b/c she doesn’t have the resources) and refuse to use them or some who may not have the great advantage.
    basicially, these companies need to stop wasting so much time and PAPER. send the studpid bill, on one page. if WE want details or any conversation/text/voicemail…. WE will ask for it!

  110. It’s annoying to change carriers, but worth it if you like the phone. I don’t think the amount is unreasonable – but the paper is. Been fighting this for years! Thanks for the fun video.

  111. AT&T must be freakin crazy…
    they should have contacted ya before mailin ya a paper bill of 300 pages. I tell ya… they believe a lot in killin tress I guess

  112. Does anyone remember when computers in general first came out and we were told that we would never need paperwork ever again? HA!!! The computer has increased paperwork ten fold as far as I’m concerned.

    Why does anyone even “need” to text a message, when the spoken word is way faster anyway.

  113. MATT Said “Trees are cut down to build houses. The amount of trees cut to make paper is minimal, because timber is worth too much money to cut down a tree to make into paper products. Trees are cut to make homes, the scrap is than used to make paper. Also on a side note, recycled paper uses massive amounts of chemicals like bleach to make your toliet paper white. So buy more gray and brown paper products.”

    I say: Matt you sure don’t know what you???re talking about! Paper pulp is a very big business, a lot of (pine) trees are FARMED just for paper pulp.

  114. So, the WTAE story says Ezarik sends 30,000 text messages a month. I hope that’s a typo. If it’s true, then I hate to contradict you Mark, but London needs a lot fewer women like that. Quite sad, really.

  115. I have an even simpler soultion, instead of wasting paper (detailed billing) and instead of giving people carpol (sp?) tunnel (from checking their bills online “e-billing”) how about you, yes you…. STOP TEXTING SO FREAKING MUCH!!!! Besides the iPhone needs a break too! Naw im kidding, i hate the cell phone companies for their billing statements but i would be lost w/o my mobile device and quite frankly the internet is still not 100% safe, i would much rather see it on paper.

  116. What an Irony
    The smallest ???computer phone??? ever
    With the biggest bill (that you most probably never going to read) ever.
    ???
    ???
    At least now we all know in what they use all that ???FEES and TAXES??? at the end of my monthly bill
    ??? Good job!!!.lol.

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  119. and you did not have a problem receiving a $275 bill.

    forget the lost tree and think about a family with a child that would be energized with some food which would put a smile and a seed in a child’s hand to plant a seed, to see a new tree someday.

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  121. Maybe you should shut the hell up! There is nothing in this world that requires that much phone usage. Forget the paper… Think of the power it costs to keep your phone charged for that amount of useless blabber…

    Cell phones are the most detrimental idea for all of society and the most non-green invention ever to exist… All cell phone users should be banned!!!

  122. Just wanted to say typical women … why don’t you instead of sending over 30,000 txt’s and having the phone always stuck to your ear … give it a breack .. your not paris hilton .. try picking up a book and reading something .. like omg .. so like omg .. you don’t like omg .. are just another waste of air headed space in the world

    Have a great day!

  123. That is a waste of paper for sure, but sending 35,000 messages in a month is a waste of a life. The waste of a life should be the bigger issue.

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  125. If AT&T et al. didn’t list everything customers did, then the customers would complain about that, claiming they didn’t send all those messages or make all those calls. AT&T just can’t win. (Look at me, I’m defending the company that wiredtapped the Internet)

  126. That waste of paper could have been avoided if you had signed up for paperless billing BEFORE you got your first bill.

  127. What a waste is right! You buy a stupidly expensive technogizmo so you can text your contacts while you are driving, eating, showering, putting on make-up. WAKE UP, use email or just pick up the damned PHONE. And THEN you try and blame the phone company for your stupidity…….obviously suffering from some sort of logic/thinking malfunction. DUH

  128. so, you’re one of those people that is always either talking on your phone, sending text messages, accessing the internet, checking your email, listening to itunes…and you’re calling the bill ridiculous and unnecessary? just a thought – what did you expect after using that thing so much?

    funny video though.

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  130. The really sad thing is that the phone company thinks someone will actually review 35,000 messages. E-bill is the way to go.

  131. Save the trees and your money. Switch to Metro PCS. Unlimited calling, text messaging and Internet. Great service and the same price every month. My whole family (13-year old twins too) have Metro and my bill is $143/month, every month, unlimited service!! I switched over a year ago from AT&T and won’t go back. Can’t wait for them to make an iPhone for MetroPCS. My world will be perfect!

  132. So what did you accomplish with all those SMS’s? I’m sure you saved a few lives, witnessed a few police brutaities, and contributed to world peace and hunger. Look at all the hard drive space you are now taking up! …there’s your 27 thousand frames of fame. Now GO AWAY.

  133. Very interesting to know that. I can’t believe that they would use so much paper when ebilling is easier and less wasteful. Cool video by the way. I also have to say that you are very pretty and attractive!!

  134. I’ve been watching your videos for awhile now. You have blown up with this one! Yahoo, AOL, etc all featuring you. No wonder the site crashed a few times. Very cool. I’m glad this was from someone who loves Apple. Imagine if it was done from the Windows user perspective…

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  136. Here’s the problem. If they didn’t itemize their bills people would accuse AT&T of ripping them off and not telling them what they were being charged for. Damned if you do, Damned if you don’t.

    Seriously just change your billing preferences to online and get over it.

  137. I am turning on my paper bill option just so i can use all that paper to burn during the winter months!

  138. Jesus Christ! This goes beyond -billing. STOP TEXTING SO MUCH! Get off the phone and interact with human beings for a change. You’re the reason cell phones still have a bad rap – I can only imagine how vapid and inconsiderate you must look in person.

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  140. You know, you can call AT&T and tell them to stop sending itemized bills. They will then just send a summary, which should only be 1 or 2 pages.

    ***Sorry if someone already said this, but I wasn’t about to read all of the posts***

  141. That was the best video! Loved it! I would have been crapping in my pants thinking about what the charges would be wiht a bill coming in a box! Not only will my cell phone company (Verizon) not show anything in detail, they can’t even explain their own charges. So, for my $59 family plan, I pay just under $120 every month. Makes a lot of sense , right? Gotta love the cell phone industry…….

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  143. Crazy, why didn’t they just send it on a CD, for a High Tech company ATT is behind the times, all that paper and the cost!

  144. Please tell me you don’t have a link where people can make donations to you. Tell me that’s a joke. It doesn’t look like you’re hurting for money, which is really astonishing because you don’t seem to do anything for a living. I’m so disgusted, I can’t even believe it. I don’t think I’ve been so reviled by a human being since I had the misfortune of coming face to face with Fred Phelps back in the mid 1990s. Stop plucking your eyebrows for a minute and go be around real human beings. Moreover, you should go be around people who actually need charity (e.g. those who can’t afford groceries, let alone a damn iPhone). You are an embarrassment.

  145. I was reading the other comments on here and I don’t know what scares me more: the idiot who writes this blog or the people who seem to be on her side. David H Dennis said that the 300 page bill wasn’t her fault. Really? I suppose those 30,000 messages sent themselves. And as for the person who said something stupid about people being jealous because they can’t afford an iPhone and that we should try to spend a day in iPhone user’s shoes: you are perhaps the biggest idiot of the day. 1) I can afford an iPhone, I just don’t have a pressing need to access the internet and email 24 hours a day because I have ACTUAL SHIT TO DO and the phone I have now does what I need it to do (call human beings and talk to them on occasion), and 2) I don’t want to spend a day in your shoes because I would probably kill myself if I was that self-involved and boring. So, stop acting like you’re so put upon because you got a physical reminder of how utterly wasteful your life is. Sad.

  146. The numbers involved in this case are almost otherworldly. In particular:

    “On average, I usually send 30,000 to 35,000,” she said.

    This is what befuddles me. 30 to 35 thousand text messages?! How is this possible?

    I’d believe that if it was a lifetime figure (if you lived to 70 that’d be an average of 1.2 texts per day, which still seems a bit excessive to me but is nonetheless plausible); bear in mind that texts have only been around for fifteen years, so that number would mean 6 texts every day since the service was invented.

    It’s the ‘usually’ that gets me. Since you don’t normally get billed as a lump sum for mobile phones (you just have the amount for your calls and texts subtracted from your virtual balance), and the article doesn’t give any context, it’s hard to judge what she means. It’s difficult to believe that she could possibly be referring to a timescale less than a year, since that would mean a shocking 90 texts per day (a month would be unthinkable – over 1000 per day).

    What throws it into even more ambiguity is that the article says that she only got her iPhone in June. Specifically, the iPhone came out on June 29th, while the video of the bill was posted on August 12th. This gives her a maximum of 43 days to have accumulated that bill. ($275 in 43 days means over $6 per day.)

    Her comment of “On average, I usually send 30,000 to 35,000,” is placed in such a way as to suggest that she is referring to the timescale reflected by the bill. Assume that this is the case and that’s less than a cent per text – a very generous tariff (we can assume she’s not using a special ‘pay monthly’ tariff because if this was the case her bill wouldn’t have had to be itemised at all). Since the tariff I’m with charges me 10p (20 cents) per text, I think it’s fair enough to assume that this is impossible.

    Therefore, assume her comment refers to annual text emission (purely because it’s the only way the figures make a lick of sense). As mentioned, this comes to 90 texts per day. Assuming the generous rate of 5 cents per text, in 43 days this would come to 3,870 texts at $193.50. In context, this is moderately plausible, representing 70% of her bill. It’s near-impossible to deduce how many calls made up the remaining 30%, but work with what we have.

    If she did indeed send 3,870 texts within 43 days, these would all need to be itemised on her bill. Assuming that 50 lines of text make up an A4 page, only 78 pages would be required for the text messages. Spreading 3,870 items over 300 pages means only 12 items per page, which, it has to be admitted, could be condensed.

    But still. If this bit of applied maths has proved anything, it’s that if you’re sending that many text messages in any time frame, you have more pressing things to worry about than the trees that died to make your bill.

  147. Hey,

    congrats on your complexion.

    Are all iPhone-users look that good?!
    Oh, it was about the bill, whatever . . .

  148. Its not that the phone bill was high. Its just that the bill was 300 pages long. I heard the bill was only like 275.00.

  149. So let me see if I got this right … in the past when your bill was only a few pages, you didn’t care about e-billing? It was only after you got a 300 page phone bill you realized e-billing is a good thing? Sounds to me like the bonehead move was your own, not AT&T. After all, they billed you for what you used.

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  154. Great video, love how you added the iPhone commercial music. This is the reason I signed up for ebilling long ago. I just wonder how many of those phone-bills-in-a-box they’ve had to mail out this month?!?!

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  156. I heard about this, but seeing it is another thing. Unreal. By default they should issue e-bills. I thought my bill was bad, but this takes the cake. Great video and use of the iPhone song.

  157. That’s ridiculous! I’m in Canada and Fido used to bill the same way but now they just provide a summation of the data and text charges wich is good because I would have about the same size bill.

    Obviously you have found the iPhone quite easy to text on I guess? I would have thought the bill would be lower because of the softkeypad being more difficult to text on. ??

    Anyhow, good luck with your iPhone!

    Cheers

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  159. Nice! I have e-billing for my iPhone and hopefully won’t get that surprise in the mail. ATT must love wasting paper and killing trees. They also own the YellowPages. Lately, I’ve been stalked by their stupid phone books and their competitors phone books – The Yellow Book. (who uses phone books anyways??) I started taking pics and calling the phone book companies to come and get rid of their trash.

  160. Justine:

    Just heard about your misfortune on KCCI.com, and I’ve gotta ask: why this madness!

    I, too, want an I-Phone, but can’t affort it right now. I don’t have any new friends back there right now in the ‘Burgh, so I need some facts about the I-Phone texting issue. Another thing: A.T.&T. says that it’s not available through the phone company. Did you get a good deal on your I-Phone? How much is E-billing?

    Eric (Calihoun, (Blind.)

  161. Pingback: PDX PIPELINE Steve Jobs Just Commanded Me To Post This: 300 Page Iphone Bill «

  162. I think you do make a point, though. Maybe they should indeed use that e-billing thing, specially if they are going to detail every single word sent and received. Why can’t they just measure it in bytes or something, instead of detailing every single bit of text? Like, so many cents for every, I don’t know, megabyte of data sent/received, etc…

  163. holy crap 35,000…if my math is correct that’s almost 1 every minute of the day…24 hours a day…7 seven days a week for 30 days straight! You ever talk to people in person? I could just imagine how many texts you are getting now.

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  166. I got a bill for $1,700.00 from AT&T.

    There was the activation fee that they feel entitled to for making me wait five days, there were the eighty bucks I actually signed up for, there were mysterious charges with unintelligible acronyms, and then there was over $1300 for data consumption, charged by the kilobyte while I was in France for two weeks.

    Before I left, I signed up for international service. I was given a choice: either I pay a buck and a half a minute for phone calls, or I pay five bucks a month to earn the right to pay only ninety-nine cents a minute. Outrageous, but I agreed to it. Since I go once a year to visit my stepmother, I chose the recurring plan. I budgeted for two, three hundred bucks of telephone service. I get a lot of calls because I???m a public defender. Nobody said a word about data. Nothing. And I never gave it any thought. I guess I assumed data would be unlimited like it is here.

    OK, maybe that wasn???t too bright for a lawyer, but how would I have imagined they???d charge by the kilobyte? It???s like going out to a bar with your friends and being charged for beer by the spoonful.

    When I got the bill, I was floored. I called to complain, and a sweet-sounding midwestern girl back-doored me into a different plan which lowered my bill to $611.00. An improvement, but still a rip-off.

    This is beyond absurd, or silly, or bumbling, or overwhelmed. This is downright dishonest. This is larceny. This is like car salesmen in the seventies who asked whether you wanted tires with your new car. This should be a crime.

    Whenever people ask to see my new toy, I show them all the cool features on my iPhone, but then I tell them about the $1,700.00 bill, plus the dropped calls, plus the slow and intermittent EDGE network, and I tell them to wait until Apple???s exclusive deal with AT&T is over and they go with other carriers. I can???t wait to get back with T-Mobile, myself.

  167. I got a bill for $1,700.00 from AT&T.

    There was the activation fee that they feel entitled to for making me wait five days, there were the eighty bucks I actually signed up for, there were mysterious charges with unintelligible acronyms, and then there was over $1300 for data consumption, charged by the kilobyte while I was in France for two weeks.

    Before I left, I signed up for international service. I was given a choice: either I pay a buck and a half a minute for phone calls, or I pay five bucks a month to earn the right to pay only ninety-nine cents a minute. Outrageous, but I agreed to it. Since I go once a year to visit my stepmother, I chose the recurring plan. I budgeted for two, three hundred bucks of telephone service. I get a lot of calls because I???m a public defender. Nobody said a word about data. Nothing. And I never gave it any thought. I guess I assumed data would be unlimited like it is here.

    OK, maybe that wasn???t too bright for a lawyer, but how would I have imagined they???d charge by the kilobyte? It???s like going out to a bar with your friends and being charged for beer by the spoonful.

    When I got the bill, I was floored. I called to complain, and a sweet-sounding midwestern girl back-doored me into a different plan which lowered my bill to $611.00. An improvement, but still a rip-off.

    This is beyond absurd, or silly, or bumbling, or overwhelmed. This is downright dishonest. This is larceny. This is like car salesmen in the seventies who asked whether you wanted tires with your new car. This should be a crime.

    Whenever people ask to see my new toy, I show them all the cool features on my iPhone, but then I tell them about the $1,700.00 bill, plus the dropped calls, plus the slow and intermittent EDGE network, and I tell them to wait until Apple???s exclusive deal with AT&T is over and they go with other carriers. I can???t wait to get back with T-Mobile, myself.

  168. I can’t even find the words to say how stupid that bill was and I think that it is a ploy to make the customer to pay more to just process the bill. The detail should be by request, not automatic…..

  169. Pingback: Tambayan.ph » Blog Archive » iPhone’s biggest AT&T bill

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  172. About 80% of the repliers here are snapping on “How many TREES”… or its such a waste…. I AGREE peeps that it is a waste, however, think of the COAL and OIL that it took for you ALL to type those thoughts….??? Its a VICIOUS cycle here on earth…. deal wit it!! peace :D D

  173. They forgot to rollover my minutes…. all 300+ of them so I got charged for my overage. I have to play the entire bill then get a credit. Thanks AT&T… Wish I was still with T-Mobile, they rock.

  174. Hey, Luved every part of the video. How funny. Hope that’s not really gonna make iphone & at&t very infamous with the tree lovers & environmentalists.

    Keep up. Wd.

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  176. Pingback: iPhone Bill «

  177. About the iPhone bill, did you know the paper used to print the bill was recycled paper. Yes, that’s right, purely recycyled. What does that mean – not much really. It actually takes more energy to recycle the paper than to process the paper from new resources. So, we eat away a little more at the Ozone layer, or we kill a tree. Friggin humans, we devour everything like a virus. The real oddity here is the fact that AT&T did such a fine job developing a computer system that will track all the calls and messages, then print them out in such a fine fashion.

    It is an amazement, but you did order the hard copy billing. Seems to me that you would be more likely to post some complaints about the size of your thumbs. They gotta be huge from that much text messaging – hey – did you know that it’s a phone? iPhone – get it – you are the ‘i” the phone is the “phone”. Text message that. And by the way, pull yur hair back a bit and loose those swirls you call eyebrows. Your cute, but not that cute.

    CYA!

  178. Pingback: Did you get your 300 page iPhone bill? | GREENCulture blog

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  180. here’s the other extreme. i moved and got a new phone. cancelled my service with AT&T and the last bill i get at my new address is for $0.34!!! so i went pay online so i didn’t have to spend $0.41 on a stamp and they’d already closed my online account. so now i’m mailing my check for $0.34 in a envelope with a $0.41 stamp. talk about rediculous!!

  181. Why spend money on text messages (package or not) when you have the unlimited internet to message?

    Stop the itemized billing.

    If they didn???t itemize their bills people would accuse AT&T of ripping them off and not telling them what they were being charged for.

    Its printed on recycled paper.

    I’m sure this has already been explained to you somewhere within the “GURRRRRL YOU SO HAWT!!!!one!! HIT ME UP” replies.

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  183. This ding-bat needs to get a life. 30,000 Text Messages a month. She must tm in the shower, tm on toilet, tm while she is having sex, that is, if she has time to have sex. A T & T should have wrapped the cost of the paper and the postage into her bill.

  184. Get a real phone and a real phone company! I heard Justine on Fox state that she was fine with a $274.00 phone bill because she had “unlimited texting and unlimited data.” WTF??? I have 4 phones, all with unlimited texting and real (read broadband speed) unlimited data. I pay less than $120.00 a month and my paper phone bill has never been more than 5 sheets of paper. Plus my Treo 755p does everything the iPhone does only better. (Except for maybe photo quality, but if I want to take photos I use a camera.) My Treo plays MP3′s and videos from any source, browses the internet at broadband speed (with Java, too) and has real email. It may not have the gee whiz bang of the iPhone but I prefer function over form – plus it cost about 1/4 of what an iPhone does.

  185. ?????????????????????????? ??? ??? ???????????
    300 ??????? ????????, ?? ??? ??????????????.
    ?????? ?? ???????????? ???????????? ?? ?????????.

    I’m russia speake and i me ??????? ?? ???? ????? ??????????????????????
    ??????????? ????????

  186. Well now you have done it – all the freaks will be out trying to top your benchmark. I bet we will see 500 pages next month. Now excuse me I need to use my iPhone to run up my data lines…

  187. I worked for AT&T, in customer service.

    To the idiot who sends and receives 35,000 text messages in a 30 day billing cycle – there truly are no words to describe your level of stupidity. Way to go on making a video – I’m sure it severely cut into your text messaging time. Do you have a job? Surely your employer should know how many text messages you’re sending at work.

    To the idiot lawyer who didn’t read the fine print – I’d love to know what part of the country you’re from (though, if you spoke to a sweet-sounding Midwestern girl, I’m betting on the Northeast), so that I can be sure to avoid that part of the country when I finally snap. I’d hate to get stuck with a public defender who doesn’t have enough sense to realise that if voice transmission is more expensive overseas, then data transmission – by far, a more complicated and more technologically advanced system than voice – would likewise be more expensive. As for your oh-so-clever alcoholic analogy……think of it as going to a bar with your friends, and being charged by the shot, and maybe you’ll get your head out of your arse long enough to realise that the sweet-sounding Midwestern girl who credited you that big chunk of money will probably get written up for issuing such a large credit to someone who should’ve known better.

    Cell phones are a cancer on the corpus of society. And cell phone users are a virus with shoes.

  188. Dear Lord, have you people *never* heard of pay-as-you-go? No bills! No bills at all! Just top up your credit and away you go! Or can’t you stop texting long enough to manage that a couple of times a month? I’m amazed by the number of comments claiming “The bill wasn’t that bad only $275 (£138 approx) but holy shit that’s ridiculous! I spend £10 ($20) a month on my phone topped up on the sixteenth of every month and for that I receive 500 minutes of free calls to local landlines and any other o2 number and the £10 credit goes on texts, I’ve only had to top up extra once in the last year and that was cos I had to call a premium rate number from my mobile and didn’t get the call for free. Try seeing friends in real life – it’ll sure as hell cut down your bill unless you’re one of those freaks who’d rather text a friend than get off your ass and walk across the room to say hi – and I’ve beat people up for that before so don’t say it never happens, it does and you people should die of stupid.

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  190. so many replies i didnt read all of them but i surprised no one is mentioning how hot that girl is!! needs a lil work on the eyebrows tho

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  192. If Michael Vick lost his job to fighting dogs. I DEMAND an excutive from At&t be fired for killing trees.
    Makes sense to me…Trees and dogs have more rights than us right???

  193. If Michael Vick lost his job for fighting dogs. I DEMAND an executive from At&t be fired for killing trees.
    Makes sense to me…Trees and dogs have more rights than us right???

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  195. “what a moronic thing to complain about???”

    Even more moronic are the sad losers proclaiming that she is hot and they want to marry her. I mean, come on. You just look like prats.

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  198. hey i was wondering cuz i havent gottenn m frst i ohone bill wetaher they write up every site u visited what u wrote say on a wall and how long u stayed on a site….cna anyone please tell me…cuz my mom would be freaked to know i was on face book at 2 in da mornin? thanks well appreciated

  199. Pingback: How an AT&T iPhone bill turns viral. | Koka Sexton

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  204. Someone please tell me how anyone can consider this girl to be a rolemodel? I read most of the responses and you can hear the windows crack as highpitched, underworked girls ramble on about how “I can’t wait to get my new iPhone to go with my other two,” or “Oh, My, Gosh, I texted like only 20,000 times this month…”
    Something is changing drastically for the worse in our society if people, namely teen girls, are living their lives through their thumbs. This isn’t an evolution of our society, it is degrading it (Sorry about any typos or stupid sounding stuff). By the way, what is with the guys posting who actually think that this person is desireable. Try hanging upside-down so that the blood rushes to your logical organ and realize that although this girl may be attractive in a Paris Hilton, Barbie-like way, she doesn’t seem like the type of person motivated to do anything remotely beneficial to anyone other than herself. Congrats to all those who actually posted intelligent and productive remarks. And to those who didn’t, I hope that you find true purpose and meaning in your lives. But dear, dear Justine, if this video reflects anything of your life, I do not envy you.
    Wow, posting is fun, and a good way to vent.
    Final comment: There is no current solution to the amount of paper being wasted, nor will there likely be, for humans are consumers and are the only species that alone is destined to destroy itself. And human nature doesn’t appear to be changing anytime soon.

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  206. It seems as though the fancier and more sophisticated our technology becomes, the more complicated the problems associated with them are. There really should be some sort of damage control or safe guards set up for these kinds of things.

  207. at least I hope the bill wasn’t huge. I turned in a phone for “recycling” at Wal Mart, but the phone was used for $600 worth of charges, for which I am unable to get reimbursed from Sprint!

  208. It takes one tree to make two reams of paper…this
    girl should plant two trees, switch immediately to electronic billing.
    the elite at AT&T are doomed anyway to burn for their greed and
    lack of concern for the precious earth we all must share, but I’m
    still keeping my iPhone does that make me a hypocrit?

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  211. My first bill from using the iPhone was $328 instead of the usual $100…. It was a relief when the unlocking software was released online allowing me to switch to T-mobile. If there was no way to unlock the iPhone, I would have def. gotten rid of it.

  212. Hmmmm….

    I need to leave 2 comments regarding this video, based on 2 possible scenarios:
    1) She really did receive a 300-page bill from AT&T, which tells me a lot about customer service at that company, as well as lack of green training
    2) It’s a joke, in which case it’s really funny, and the filmmaker should do do more videos…now.

  213. Wow…….
    How about everyone just calm down and not say that every iphone user has no life or argue about weather a 30,000 txt message bill is possible and just relax…
    Jesus Christ…its just a phone bill…

    iPhone users are people who are interested in tech, or teens at school, or people who just would like to get one. Is getting an expensive cool phone bad? There are more expensive phones out there.

    Yes we should all start switching to electronic billing, but how about turning that light off when you leave the room? There are more ways of saving the planet besides e-billing…

    Yes…AT&T is not exactly the angeles of Cellular Phone Communication billing…

    I can identify with the people who are angry that people are txting away, not socializing with people up close…But dont’ do this stupid thing of saying. “The human race is not progressing, it is degrading, eating at its own…” its annoying, and remember that we’re not doomed, and that your just searching for attention.

    I have an iPod touch, I would love an iPhone, but I don’t want to pay a smartphone bill…

    One last thing, besides being annoying, these guys are right, get off the phone, and go for a walk. It’s good to intergrate tech into your life, but not good to center around it.

    Just calm down…

  214. There could be more than just txting in there. Internet usage is part of the bill too. She could also have a family iphone plan.

  215. And she does have a job…graphic/web designer. Has a boyfriend, has a life. Checking her “about” page is a good idea.

  216. Also edits videos. Likes to communicate over the internet. Why do people beat each other down for attention.

    Im gonna go outside. You should to.

    “The pesamist complains about the wind, the optimist expects it to change, the realist ajusts the sails”

    oops…maybe she doesn’t have a boyfriend. I Misread the about page.

    From her status thingy…she’s worked at Intel. Thats a job…

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  218. I can believe that you spend that much time texting. Tell them you don’t want a detail bill if you don’t want evidence of your text messages. You have way too much free time on your hands.

  219. Hey alltogether???..

    Well???.all i did to unlock my iPhone was run a software called???ziPhone 2.4???
    and it works with all functions???.soooo???.I tried everything before???.and didn???t make???.
    ran the software one and after about 4 minutes???.it was fully unlocked???.

    there???s two .exe files in that .zip name FULL AUTOMATIC???..one says NO UNLOCK
    and the other just FULL AUTOMATIC???.so it???s pretty obvious wich to use???.

    Have fun with ur unlocked iPhone???.

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  221. Just remember, my little cabbage, if there weren’t any closets, there wouldn’t be any hooks, and if there weren’t any hooks, there wouldn’t be any fish, which would suit me fine.–Groucho Marx (1890-1977), U.S. comedian

  222. Statistics show that of those who contract the habit of eating, very few survive.–Wallace Irwin (1876–1959), U.S. editor/author

  223. I am thinking of getting a iphone, does it really say EVERY text, like the actual words of the text on the bill?

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  226. I’m not blown away that you got a 300 page phonebill. I’m amazed in 30 days you could rack up enough charges to warrant a 300 page bill.

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  229. I met Justine when she was in Austin last September. She has a really energetic and creative way of interacting with technology. This may be the best video I have seen on the iphone. Keep it up Yo!

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